The COVID-19 crisis left us all struggling to find some semblance of balance in our lives and our businesses. However, statistics...
To be a small business owner is to wear the hat of a Chief Everything Officer– you need to do...
The game-changing year of 2020 made us go through a rollercoaster of uncertain events. Some of the highly affected segments,...
“Your brand is what other people say about you when you’re not in the room.” - Jeff Bezos Many business...
CRM has become an omnipresent element of business today. From large conglomerates to home chefs, every business needs the power...
A robust client retention policy is integral to a successful organization’s business strategies. With effective customer retention, businesses can convert...
When you contact a company, do you wish to speak to a robotic auto-response system or a human? The answer...
Purchasing a CRM solution is one thing and drilling down to the most important metrics is another. Most businesses do...
Is your customer data all over the place? Is it challenging to find the record of what an old client...