The COVID-19 pandemic slammed the brakes on every business, big or small. People were barred from moving out of their homes, and face-to-face meetings were out of the question. In such times of crisis, engaging with clients is even more important. But why engage when no one is buying? According to studies, the destructive forceContinue reading
Category: CRM
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Why Engaging with Customers Is Important in Times of Crisis?
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How You Can Maximize Sales Productivity with CRM Implementation
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Even though more companies are working on hitting higher sales goals, relatively few of them are witnessing improvements. The reason is that they frequently neglect an essential factor – sales productivity. Regardless of the size or industry, the effectiveness of sales representatives is crucial to the success of every business. It determines how quickly andContinue reading
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3 Things To Watch Out For When Implementing A New CRM
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The need for CRM has increased significantly post the COVID-19 pandemic, as businesses are looking for ways to connect with their customers better. A well-executed CRM solution provides a seamless customer experience across a single integrated platform and increases the organization’s efficiency and productivity. Most companies claim that Customer Relationship Management implementation is critical toContinue reading
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What’s the Difference Between Operational and Analytical CRM?
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CRM has become an omnipresent element of business today. From large conglomerates to home chefs, every business needs the power of CRM to share the right data with the right person at the right time. Each business has unique requirements in line with its growth strategies. Hence, having the right tools becomes vital. CRMs areContinue reading
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8 Best Practices To Grow Your Business With CRM System
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Every thriving business has a well-executed CRM system at its core. According to a study, 74% of the organizations surveyed said that CRM systems gave them better access to customer data, resulting in more personalized customer service and improved client relationships. Companies today place a great emphasis on having strong relations with their existing andContinue reading
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How To Track Your Customers With The Help of CRM?
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It is the dream of any small or medium business (SMB) to have a long list of customers in its database. But most companies mismanage when the list starts to grow fast. They do not have a process or system to log all the details and recover them quickly when the customer calls. What theyContinue reading
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How Small Businesses Can Serve a Large Customer Base With AI?
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To be a small business owner is to wear the hat of a Chief Everything Officer– you need to do just about anything to make your business succeed. One key challenge is reaching and engaging a large customer base. For Small or Medium Businesses (SMBs), that means – Organizing cold, warm, and hot leads. NotContinue reading
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9 Client Retention Strategies and Why CRM Should Be Among Them
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A robust client retention policy is integral to a successful organization’s business strategies. With effective customer retention, businesses can convert one-time clients into long-term loyal patrons who generate repeat business and promote a brand. CRM plays a significant role by establishing a strong, mutually beneficial connection between the sales and customer care teams. Let’s takeContinue reading
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How to Use Your CRM Solution to Manage Brand Reputation?
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Over 70% of brand managers, irrespective of the company size, consider building the brand image more important than converting sales. But why? Shouldn’t sales be the ultimate target of any company? Well, the answer is yes and no. Consider these numbers – It takes 5 to 7 impressions of a brand for people to rememberContinue reading
