Most small businesses use MS excel to keep track of their marketing and sales activities. Their invoicing and accounts run on standalone systems, and any information between the sales and invoicing processes flows manually. When customers are the biggest asset, small and medium businesses cannot afford to commit mistakes in handling the three verticals asContinue reading
Category: CRM
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Product Update: Prospur’s Invoice Integration
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How Prospur’s “Partial Invoicing” Feature Will Help Small Business Owner
0Small and medium businesses (SMBs) are constantly dealing with multiple challenges, one of which is efficient invoicing. By having a CRM with invoicing features, SMBs can have all the data in one place, run revenue analytics, and save time wasted in handling multiple software. But that is not all. You can take it a notchContinue reading
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Your Business Needs a CRM With Invoicing – Here is Why
0While most companies focus on the product and service, they overlook the billing experience of a customer. Issues such as errors in statements, mismanaged subscriptions, duplicate billing, credit card expiry, and errors in renewal add to customer dissatisfaction. According to a report, 50% of customers said they would switch companies after a single instance ofContinue reading
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7 Most Successful CRM Strategies in 2022
0Customer relationship management, especially for small businesses, is the key to building a trusting relationship with your customers, a loyal customer base, and retaining customers. CRM strategies also drive profits and growth of a business with an average ROI of USD 30.48 for every dollar spent. But how can your business benefit from customer relationshipContinue reading
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10 Reasons: Why Small Businesses Need to Invest in a CRM
0Did you know that 86% of consumers are willing to pay a higher price for a better customer experience? And 76% are likely to make purchases based on their experience alone. But what is the secret to creating a unique and unforgettable customer experience and differentiating your brand? The answer is customer relationship management. HereContinue reading
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6 Strategies To Shorten the Sales Cycle With a CRM
0Making the sales cycle short is one of the priorities of any company. If it takes a long time to turn a lead into a paying customer, it could lead to dissatisfaction for the client and the sales team. Prospecting, lead capturing, qualification, negotiation, and closing should be seamless and quick. Companies understand that marketContinue reading
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8 Ways a CRM System Can Benefit Small Construction Firms
0The construction industry is niche and highly competitive where news, both good and bad, travels fast. This industry involves heavy investments and sales depending on the relationships and reputation the company builds in the market. Large companies can easily invest in Enterprise Resource Planning (ERP) systems which require big investments. Small and mid-size construction companiesContinue reading
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What Your Small Business Needs to Know About CRM
0While we tend to focus on large companies, small and medium businesses (SMBs) are the real drivers of the economy. They generate 60-70% of the employment and 55% of the GDP in developing economies. However, most SMBs still don’t use a customer relationship management (CRM) system and feel its deficit. A recent study shows thatContinue reading
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What Questions Should SMB Owners Ask Before Choosing a CRM?
0The benefits of a CRM system should not be limited to large organizations only. Small and Medium Businesses (SMBs) should equally benefit. But usually, they cannot afford to invest in large systems with features that they may not need at this stage in their journey. However, you can opt for CRMs specially designed for SMBsContinue reading