The COVID-19 pandemic slammed the brakes on every business, big or small. People were barred from moving out of their homes, and face-to-face meetings were out of the question. In such times of crisis, engaging with clients is even more important. But why engage when no one is buying? According to studies, the destructive forceContinue reading
Category: Small Business
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Why Engaging with Customers Is Important in Times of Crisis?
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Want a Thriving Small Business? Focus on Customer Feedback
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“Your brand is what other people say about you when you’re not in the room.” – Jeff Bezos Many business owners sing the ‘customer is king’ tune. But how many of us sing it like we mean it? We all know we should listen to our customers. Your small business probably began because you choseContinue reading
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3 Things To Watch Out For When Implementing A New CRM
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The need for CRM has increased significantly post the COVID-19 pandemic, as businesses are looking for ways to connect with their customers better. A well-executed CRM solution provides a seamless customer experience across a single integrated platform and increases the organization’s efficiency and productivity. Most companies claim that Customer Relationship Management implementation is critical toContinue reading
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6 Helpful Tips On How To Organize Your Small Business
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The COVID-19 crisis left us all struggling to find some semblance of balance in our lives and our businesses. However, statistics now show that 78% of small business owners expect to survive the pandemic’s effects. Are you planning to be a part of the hopeful 78%? The first step is to get organized. That’s right. OrganizingContinue reading
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How To Use Social Media For Your Brand Or Business
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With over 4.26 billion social media users across all online platforms, social media is vital to marketing these days. Adults are active on different social media platforms for approximately 95 minutes per day, which is a considerable amount of time. During this time, they come across many companies and engage with their content. Businesses haveContinue reading
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8 Best Practices To Grow Your Business With CRM System
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Every thriving business has a well-executed CRM system at its core. According to a study, 74% of the organizations surveyed said that CRM systems gave them better access to customer data, resulting in more personalized customer service and improved client relationships. Companies today place a great emphasis on having strong relations with their existing andContinue reading
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How To Track Your Customers With The Help of CRM?
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It is the dream of any small or medium business (SMB) to have a long list of customers in its database. But most companies mismanage when the list starts to grow fast. They do not have a process or system to log all the details and recover them quickly when the customer calls. What theyContinue reading
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How Small Businesses Can Serve a Large Customer Base With AI?
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To be a small business owner is to wear the hat of a Chief Everything Officer– you need to do just about anything to make your business succeed. One key challenge is reaching and engaging a large customer base. For Small or Medium Businesses (SMBs), that means – Organizing cold, warm, and hot leads. NotContinue reading
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How to Use Your CRM Solution to Manage Brand Reputation?
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Over 70% of brand managers, irrespective of the company size, consider building the brand image more important than converting sales. But why? Shouldn’t sales be the ultimate target of any company? Well, the answer is yes and no. Consider these numbers – It takes 5 to 7 impressions of a brand for people to rememberContinue reading
