The COVID-19 crisis left us all struggling to find some semblance of balance in our lives and our businesses. However, statistics now show that 78% of small business owners expect to survive the pandemic’s effects. Are you planning to be a part of the hopeful 78%? The first step is to get organized. That’s right. OrganizingContinue reading
Category: Small Business
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6 Helpful Tips On How To Organize Your Small Business
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How Small Businesses Can Serve a Large Customer Base With AI?
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To be a small business owner is to wear the hat of a Chief Everything Officer– you need to do just about anything to make your business succeed. One key challenge is reaching and engaging a large customer base. For Small or Medium Businesses (SMBs), that means – Organizing cold, warm, and hot leads. NotContinue reading
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Latest Trends That Your Small Business Need To Look Out For!
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The game-changing year of 2020 made us go through a rollercoaster of uncertain events. Some of the highly affected segments, however, included small businesses all over the world. Many of them had to come up with creative ways and solutions to keep up with the new trends. This mainly included the digitization of their businessContinue reading
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Want a Thriving Small Business? Focus on Customer Feedback
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“Your brand is what other people say about you when you’re not in the room.” – Jeff Bezos Many business owners sing the ‘customer is king’ tune. But how many of us sing it like we mean it? We all know we should listen to our customers. Your small business probably began because you choseContinue reading
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Why Customer Relationship Management Metrics Are Important
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Purchasing a CRM solution is one thing and drilling down to the most important metrics is another. Most businesses do not leverage the full power of a CRM solution and do not know which metrics to track. If your sales teams are not entering accurate data into the CRM, the metrics and corresponding insights willContinue reading
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So, You Think You Need a New CRM?
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Is your customer data all over the place? Is it challenging to find the record of what an old client specified in a customized order? Is your sales team spending more time filing reports and less time nurturing leads? If these problems sound familiar, then your business is in need of a CRM or CustomerContinue reading
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How To Track Your Customers With The Help of CRM?
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It is the dream of any small or medium business (SMB) to have a long list of customers in its database. But most companies mismanage when the list starts to grow fast. They do not have a process or system to log all the details and recover them quickly when the customer calls. What theyContinue reading
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Customer Lifecycle Management: CLM (A How-To Guide)
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A business, whether big or small, isn’t just about selling the product or service. It also entails encouraging the customers to keep coming back and even advocate your brand to others. That’s how you can ensure business growth. However, after making a sale, often in meeting the sales, marketing, finance, and production KPIs, we forgetContinue reading
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The Future of CRM in 2022 and Beyond
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Accelerating revenue growth and driving productivity are perhaps the two most important goals of any organization. But we need to look deeper into the details of the factors that make this happen. And this is where a customer relationship management (CRM) system shines out. According to research, 59% of customers consider tailored experiences based onContinue reading
