As a small business owner, if you wondered that CRM was only for the corporates, it’s time you asked, can...
Having an idea, a plan, and starting a business is easy. However, sustaining and growing it is a challenge that...
One factor that leads a small business to succeed or fail is how it implements technology in its internal operations....
The most productive way for a growing business to support its customer base is to have a customer service desk....
The quality of customer experience you provide will decide how your business expansion and revenue will be. Businesses no longer...
Customers are at the core of your business’ success. No doubt, it is important to define the financial targets and...
Successful businesses manage their leads well. They know how to give individual attention to each client, know their preferences, and...
As a business, you want to tap into this vast pool of possible customers. Your customers’ social media activity is...
The ultimate goal of Customer Relationship Management (CRM) is to know what your customers want, streamlining business processes to cater...