The COVID-19 pandemic slammed the brakes on every business, big or small. People were barred from moving out of their homes, and face-to-face meetings were out of the question. In such times of crisis, engaging with clients is even more important. But why engage when no one is buying? According to studies, the destructive forceContinue reading
Author: Editorial Staff
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Why Engaging with Customers Is Important in Times of Crisis?
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Want a Thriving Small Business? Focus on Customer Feedback
0“Your brand is what other people say about you when you’re not in the room.” – Jeff Bezos Many business owners sing the ‘customer is king’ tune. But how many of us sing it like we mean it? We all know we should listen to our customers. Your small business probably began because you choseContinue reading
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How You Can Maximize Sales Productivity with CRM Implementation
0Even though more companies are working on hitting higher sales goals, relatively few of them are witnessing improvements. The reason is that they frequently neglect an essential factor – sales productivity. Regardless of the size or industry, the effectiveness of sales representatives is crucial to the success of every business. It determines how quickly andContinue reading
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3 Things To Watch Out For When Implementing A New CRM
0The need for CRM has increased significantly post the COVID-19 pandemic, as businesses are looking for ways to connect with their customers better. A well-executed CRM solution provides a seamless customer experience across a single integrated platform and increases the organization’s efficiency and productivity. Most companies claim that Customer Relationship Management implementation is critical toContinue reading
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6 Helpful Tips On How To Organize Your Small Business
0The COVID-19 crisis left us all struggling to find some semblance of balance in our lives and our businesses. However, statistics now show that 78% of small business owners expect to survive the pandemic’s effects. Are you planning to be a part of the hopeful 78%? The first step is to get organized. That’s right. OrganizingContinue reading
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What’s the Difference Between Operational and Analytical CRM?
0CRM has become an omnipresent element of business today. From large conglomerates to home chefs, every business needs the power of CRM to share the right data with the right person at the right time. Each business has unique requirements in line with its growth strategies. Hence, having the right tools becomes vital. CRMs areContinue reading
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How To Use Social Media For Your Brand Or Business
0With over 4.26 billion social media users across all online platforms, social media is vital to marketing these days. Adults are active on different social media platforms for approximately 95 minutes per day, which is a considerable amount of time. During this time, they come across many companies and engage with their content. Businesses haveContinue reading
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8 Best Practices To Grow Your Business With CRM System
0Every thriving business has a well-executed CRM system at its core. According to a study, 74% of the organizations surveyed said that CRM systems gave them better access to customer data, resulting in more personalized customer service and improved client relationships. Companies today place a great emphasis on having strong relations with their existing andContinue reading
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How To Track Your Customers With The Help of CRM?
0It is the dream of any small or medium business (SMB) to have a long list of customers in its database. But most companies mismanage when the list starts to grow fast. They do not have a process or system to log all the details and recover them quickly when the customer calls. What theyContinue reading