As a small business owner, if you wondered that CRM was only for the corporates, it’s time you asked, can CRM automate my small business? And the answer would be a big yes! After wearing numerous hats and managing routine tasks single-handedly, it’s time to let the CRM genie out and know how to automateContinue reading
Author: Editorial Staff
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How Prospur CRM Will Help You Automate Your Small Business
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5 Essential Tools Your Startup Needs Right Now!
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Having an idea, a plan, and starting a business is easy. However, sustaining and growing it is a challenge that many entrepreneurs struggle with. Due to the lack of guidance and correct information at the right time, entrepreneurs make costly mistakes that lead to loss of revenue opportunities, lack of operational funds, and inefficient processes.Continue reading
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Why Small Business Owners Love Using Prospur CRM
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One factor that leads a small business to succeed or fail is how it implements technology in its internal operations. Technology saves you from repeated manual jobs, leaking revenue, and lost leads. If done right, technology keeps you far ahead of your competition. You may think that Customer Relationship Management (CRM) software is only forContinue reading
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7 Principles of Customer Service That Spark Small Business Growth
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The most productive way for a growing business to support its customer base is to have a customer service desk. But having a customer service desk is not enough unless it is effective, which is a completely different ball game. Having a robust and agile service desk takes a lot of hard work. But oneContinue reading
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Find and Fix Customer Pain Points by Leveraging CRM Tools
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The quality of customer experience you provide will decide how your business expansion and revenue will be. Businesses no longer focus on one-time sales but on long-term relationships. No wonder the sales and marketing teams and the management are spending considerable time understanding how to improve customer experience. But before we delve into it, weContinue reading
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How to Create a Customer-Centric Marketing Strategy for Your Small Business
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Customers are at the core of your business’ success. No doubt, it is important to define the financial targets and strive to meet them. But, if you focus on providing a customer-centric service, meeting the targets would be a natural outcome. Let’s talk about the ways you can approach and improve customer-centric marketing for yourContinue reading
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How to Generate Quality Leads with a Lead Management Software
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Successful businesses manage their leads well. They know how to give individual attention to each client, know their preferences, and provide exactly what they need. Well, that is easier said than done without a lead management process in place. Lead management is not only for large businesses. With robust lead management software, even small andContinue reading
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How CRM’s Social Media Integration Works Wonders for Your Business
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As a business, you want to tap into this vast pool of possible customers. Your customers’ social media activity is no longer a blind spot for your marketing and sales teams. With a social media CRM system, you can now manage any inquiry sent via Twitter or Facebook just as you would for a phoneContinue reading
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Why CRM is One of the Most Valuable Assets for your Company
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The ultimate goal of Customer Relationship Management (CRM) is to know what your customers want, streamlining business processes to cater to them and thus, improving profitability. The customer is the heart of your business, pumping the revenue. Different business processes are like the various organs in the body that carry out vital tasks. At theContinue reading
